What the Grabber Warranty Really Covers

When you invest in ski and snowboard storage gear, it’s worth knowing that your purchase is backed by a solid warranty. Gravity Grabber, often searched for under the phrase “Grabber warranty,” offers a straightforward and transparent policy that reflects its commitment to quality craftsmanship and customer care.

So, what exactly does the Grabber warranty cover—and what doesn’t it? Let’s break it down so you know what to expect.

A One-Year Manufacturer Warranty

Gravity Grabber products are protected by a one-year manufacturer warranty from the date of your original invoice. This warranty applies under normal residential use and conditions and ensures the product is free from defects in both workmanship and materials.

If something goes wrong due to a manufacturing fault, the company agrees to either:

• Repair the defective part, or
• Furnish a refurbished product of equal value—at no cost to you.

Of course, you'll need to provide proof of purchase and confirm the model number, typically using your original sales receipt.

What the Warranty Doesn’t Cover

While the warranty offers peace of mind, it’s also important to know its limits. The Grabber warranty doesn’t apply in the following situations:

• Commercial Use: If the product is used in rentals, commercial spaces, or contract trade, it's not covered.
• Improper Maintenance: Incorrect care or lack of basic maintenance voids the warranty.
• Damage from Accidents or Misuse: Any abuse, neglect, or shipping damage is excluded.
• Assembly-Related Issues: Damages caused during self-assembly or maintenance aren’t included.
• Buyer’s Remorse: If you simply change your mind, the warranty doesn’t apply.
• Wear and Tear: Normal aging and cosmetic wear aren’t covered.
• Used Items: Previously displayed or secondhand units are excluded.

In short, the warranty is designed to cover manufacturing flaws—not issues caused by external factors.

How to Make a Claim

If you think your Gravity Grabber has a legitimate defect, the process to file a warranty claim is pretty straightforward:

1. Gather your receipt (with the date and model number).
2. Document the issue with a clear explanation and, if possible, photos.
3. Contact Gravity Grabber’s support team through their website or email for next steps.

The company will evaluate whether the product qualifies for a repair or replacement based on the warranty terms.

Why This Matters

There’s a lot of gear in the outdoor world that doesn’t hold up over time. Having a warranty—even a limited one—shows a level of confidence in the product's construction. The Grabber warranty is focused and reasonable, offering real protection without being overly complicated.

For customers using Gravity Grabber in a home setting (like a garage, gear room, or mudroom), the warranty provides a safety net in case something goes wrong due to manufacturing defects—while encouraging proper use and care.

Final Thoughts

The Grabber warranty gives you a full year of manufacturer-backed confidence in your Gravity Grabber ski and snowboard storage system. While it doesn’t cover everything (like commercial use or accidents), it’s a solid layer of support that reflects the brand’s commitment to delivering reliable gear for everyday skiers and riders.

If you’re serious about keeping your gear safe, clean, and ready for the next powder day, it’s worth knowing your storage setup has your back.